Specialist Nail & Beauty Spa

Nothing more relaxing then sitting in a comfortable chair, with a free flow of Vietnamese tea and coffee and taking in the wondrous, and often rare, feeling of being pampered. A one-stop beauty shop, Specialist Nail & Beauty Spa houses all kinds of earthly delights, such as affordable waxing, eyebrow trimming and facials.

With the salon’s brilliant manicure and pedicure service, the talented and experienced nail specialists wield contemporary techniques and equipment to ensure primped digits look their best. Perfectly symmetrical tips will take the place of formerly unruly edges and cuticles will be gently groomed into beautiful trimmed edges. Let deserving appendages soak in the overindulgence.

Service Name Duration Price
THAI BODY MASSAGE 60 MINS $68.00
FOOT MASSAGE 60 MINS $48.00

Shy

Unprofessional Staff

I want to share my recent very horrible experience with this nail salon located at FAR EAST SHOPPING CENTRE BRANCH. The workers there are rude and unprofessional. Not organized at all. This merchant is very horrible. I want to warn other people to think carefully before patronizing them .  I bought a FAVE voucher 2sessions of Gel Mani, Classic Pedi and Free Soak Off, i made a booking at 2pm for my 2nd appnt with them to be done at 5pm that day. And they agreed on my booking and replied me OK. ( i kept the proof of the conversation via whatsapp ) but when i came at the booking time 5pm they made me wait and they said they can only do SOAK OFF no other service. I politely showed them my reservation confirmation via WhatsApp, The lady replied me The mani pedi , she said no more slot . And IF i want to do that day i need to pay them additional to remove the nail polish! But the nail polish for my pedi was done by them and its classic color NOT Gel Color . why am i being charged Extra then? When i ask they act blur and talk to one staff unto another and another waiting time without even telling me to seat down and wait while they sort their backend issue as i showed them my package and the reservation confirmation. They gather at the front 3-4 of them with-NO ONE even bothering to tell me Nor apologize to me for the mishandling of my reservation ( i rush to their outlet to ensure i came on time @ 5pm ). When i tried to tell them i made a reservation They started talking in Chinese when they are aware i am not a Local.. how rude is that? and i ask a legit question What is happening and why i need to pay additional when this service was already paid to them via FAVE??? when i book earlier they never stated anything abt extra charges not refuse the service i want to do ( i only wanted them to do what i paid for i did not request anything extra )    No apologies from them at all , after they wasted my time and refuse to do what i paid for. So i just told them this kind of treatment towards me i unwarranted and if nobody wants to do for me then i left the place and after i left i send them a message on the whatsapp number they provided for me 9068 7656 abt how disappointed i am And NONE replied nor APOLOGIZE to me at all. This feedback is not only abt the extra charges its your shop integrity, professionalism, and your side should not accept booking if your side cannot do what the customer have paid for. There are 5 people on duty 3 not doing anything . Why is it difficult to do what i booked for??
~September 17, 2023

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