Some sellers do not allow non-refundable or non-exchangeable options for their products.
We have asked the seller to clearly highlight this on their products and e-store. Please keep this in mind prior to your purchase. In addition to this, the following types of products are also non-returnable, non-refundable and non-exchangeable :
- Items as marked on the sellers store
- Items purchased as part of a set that must be complete
- Any items that were part of the BFF rewards that were redeemed.
- Surprise boxes, Mystery boxes that cannot be returned or exchanged.
- Any product is classified as hazardous materials or use flammable liquids/gases cannot be returned or exchanged
- Any other item that Insider Mall seems non-refundable, exchangeable or returned
- Certain sales items are also non-refundable, non-returnable or exchangeable
- Items under Clearance Sales, Promotions or Sales items