If you are shopping and earning points on Insider Mall, please note that your points will automatically be credited to your account after 14 days, to take into account if there are any requests for refunds or exchanges.

For other activities, this will be done at the point of interaction with the site (writing reviews etc)

Reward points have one year validity from the day they are acquired.

Any unused points at any event can’t be extended, replaced, refunded, exchanged or transferred to other accounts.

Please email us on support@insidermall.sg detailing your reasons why you feel your points are missing and we shall investigate further.

Beauty Insider reserves the right to cancel the Program at any time.

If Members have not redeemed their points for rewards before the termination of the Program, the remaining points will become void.

Beauty Insider may, in its absolute discretion, at any time:

• change, amend or vary these Terms and Conditions,
• change, amend, vary, withdraw or cancel any reward or the value of any reward,
• exclude a Member from participating in the Program,
• cancel a Member’s Account without prior notice to the members.